Thursday, August 28, 2014

BOLO: Organic Jeans

Paid: $1 @ ys; Sold: $49.95 (next day)

Am I the only one who didn't know there was such a thing as organic jeans?  I was going through a stack of pants at a yard sale a couple weeks ago and this tag caught my eye:


To be honest, I don't really understand what it means.  Organic Air Wash?  Size 30?  But I figured they were worth more than the $1 they were asking, so I picked them up.  When I was getting ready to list them I couldn't find any like them listed anywhere.  So, I wrote exactly what the tag said, included measurements, and picked a price out of thin air.  Some organic jeans sell for a lot more (COMPLETEDS HERE).  Should I have listed mine for more?  Probably.  But turning $1 into $50 in one day?  I'm happy.

Wednesday, August 20, 2014

UPDATE: (Leaving) Negative Feedback (Guilt)

In case you missed it, I've been dealing with a crummy seller, mentioned HERE.

So I've got good news and bad news.

The good news is that I did get a response from the seller later in the day on Monday in regards to the case I opened.  He agreed to a full refund, which just came through.  He also sent me this lovely message:

Seller's note:
"Yeah sorry about the late response. My computer took a crap on me and I had to replace windows. I issued your refund today, it should show up tomorrow."

He's really got a way with words, doesn't he?

The bad news is that eBay is not letting me leave any kind of feedback for him, negative or otherwise.  When I try it just comes up with an error.  Sigh.

Monday, August 18, 2014

(Leaving) Negative Feedback (Guilt)

I am so annoyed with a seller right now. He only sells one thing, and had a bunch listed. The listing prominently boasts: Free Next Day Priority Mail With Tracking!  

Fast forward to:

Aug 5:  Purchase item.

Aug 11:  E-mail seller asking for tracking number because I don't see anything indicating my item has been shipped.

Aug 11:  Receive e-mail from seller asking if I want a refund or if I still want the purchased item? And if I still want the purchased item to send him my address and he will send the package out.

Aug 11:  E-mail seller saying I still want my item, provide address.

Aug 13:  E-mail seller again asking if my item has been shipped.

Aug 14:  Receive e-mail saying seller has run out of stock. "Please give me your purchase date and full name so I can make refund."

Aug 14:  I respond (rather annoyed) with the requested info.

Aug 18:  Still no refund or any further communication from the seller.  (!!!!!)  I just opened a case in hopes of actually getting my money back.  I am really annoyed now.

I am feeling really tempted to leave negative feedback.  Sellers like this give us all a bad name.  

But then on the other hand, I feel bad thinking about giving negative feedback because I wouldn't want someone to give it to me.  

But on the other other hand, if someone contacted me with an issue I would have figured out what had happened ASAP, and wouldn't let in hang around unresolved two weeks later.



Friday, August 15, 2014

Risk vs. Reward ~ when contacting eBay buyers

Preface:  In no way do I think I've got everything figured out when it comes to eBay (ha! I wish), nor do I think there is only one right way to do most things.  But, this is an aspect of my business that I've figured out works well for me, and I am puzzled when other sellers react with strong opinions against it.

It's one small simple thing, but I think it benefits me in many ways:  I e-mail each and every one of my buyers after I have shipped their item to let them know it's on the way.  

The message usually looks like this:

Just wanted to let you know that I dropped your package off at the Post Office this morning.  Thanks!

Some sellers will be quick to say it is not a good idea because we are then open to be rated on communication, where if no communication has passed between buyer and seller it is (theoretically) an automatic 5-star rating.  This is where risk vs. reward comes in.  Do I risk getting less than 5 stars on "communication"?  Sure.  But what are the possible rewards?  Here are a few off the top of my head:

1)  Buyer knows the item has been shipped.

2) The speed in which I have shipped their item is emphasized (next day or when possible same day ~ sooo many of my feedbacks say some variation of "super fast shipping!")

3) I have opened a door of communication between us.  AND - I think it's a good thing!  Hopefully I have given the impression of a friendly seller who is willing to take a moment to follow up on their purchase.  And if/when an eventual problem does arise I am hopeful that the buyer will contact me first responding to this e-mail vs opening a case or taking another avenue.

4) I have received SO MANY cool stories back about why buyers buy what they buy.  And I wouldn't have heard any of them without sending the "your item has shipped" e-mail.  

5) The e-mails from the great buyers help me keep the rare bad buyer in perspective (they don't come along often, but they can sour the whole experience when they do, can't they?!)

6) I don't buy items off eBay very often (I know, shame on me), but when I do I am ALWAYS left with the option of rating the seller on communication even when no communication has passed between us.  So, I'm not convinced that the "automatic" 5-star rating actually works the way we think it does.

Sure, sending the e-mails at the end of each day takes a couple minutes.  But to me the rewards far outweigh any time invested or potential risks. 

Wednesday, August 13, 2014

Back on track (a year later) to get rid of Sallie Mae

If you've been reading my blog for awhile you *might* remember that for a year or so I was using all of my eBay profits to pay off my student loans.  (Mentioned here and here.)  I started at $26,000(!!), and about this time last year had it down to around $10,000.  I was super excited by the progress I had made. But, last August we made the decision that it was time for us to buy a new house, and we were lucky to be in the position that we could buy without selling our old house first.  What came next was a l-o-n-g fall and winter of paying two mortgages.  Not. Fun.  During which all of my eBay monies were redirected to pay the mortgage on the old house.  Happily, once spring hit, our house sold!  And my eBay money is once again my own, or rather, Sallie Mae's.  I made another extra payment with some eBay profits today, and my total owed is now down to $5599.85(!!).  I am so excited by this.  I am on track to have it paid off by the end of the year.  ***Happy Dance***

Sunday, August 10, 2014

BOLO ~ Play-Doh Sesame Street Cookie Monster's Letter Lunch

Play-Doh toys are a yard sale staple, aren't they?  Often found and, even by me who loves to buy and sell kids' items, generally overlooked.  Well, here's one you definitely want to keep an eye out for!

*photo borrowed from completed eBay listing*

Both used and new, these sell very well.  Check out completeds HERE.

Friday, August 1, 2014

August Goals

Oh, summer, how I love you.  Yard sales, blueberries, Big Brother.  And yet, the days are slipping by in a jumble of park play dates and soccer and swimming lessons, and I am not accomplishing anywhere near what I think I should.  Is it just me, or is it just life?

I made my listing goal for July, though!  It was a low listing goal, and I made it with only two hours to spare, but I still consider it a win.  July was decent to me sales-wise.  I had sales every day, and even had one double-digit (just 10, but it counts!) sales day.  This month I am going to bump up my goal a bit, but not too far.  We've got a lot of family fun planned for this month, so I know things are going to be a bit hectic.   

My plush sales have rebounded recently, and it is once again my top-selling category.  I've still been selling a lot of maternity clothing, and even found and sold another Left Behind book lot.

Phoenix Folkmanis Puppet
Paid: $2 @ ys; Sold: $44.95 (second month listed)
Janie & Jack 2T/3T Jacket
Paid: $3 @ consignment sale; Sold: $24.95 (third month listed)
Classic Pooh Plush Lot
Paid: $3 @ ys, Sold: $27.95 (2 days later)
James Jeans Maternity Jeans
Paid: $1 @ sale; Sold: $24.95 (7 days later)
Left Behind Paperback Book Lot
Paid: $5 @ ys; Sold: $44.95 (30 days later)